Privacy Policy

Last updated: September 2025

At Colourful Communicators, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with our online services.

By using this website, you agree to the terms of this policy.

1. Who We Are:

Colourful Communicators is a private speech and language therapy practice based in Ireland. We provide therapy, consultation, and digital educational resources to families, caregivers, and educators. If you have any questions about this Privacy Policy or your personal data, please contact: 📧hello@colourfulcommunicators.com

2. What Information We Collect:

We may collect personal information from you in the following ways:

  • Contact Forms: When you contact us through a form on our website, we collect your name, email address, and any message you include.

  • Email Sign-Up: When you join our mailing list or sign up to access our free resource library, we collect your name and email address.

  • Digital Purchases: When you purchase a resource or product, Squarespace collects the information needed to process your order, including your name, email address, billing details, and payment confirmation.

  • Automatic Data (Cookies & Analytics): We use Google Analytics and Squarespace Analytics to collect non-identifying information such as pages visited, time spent, browser type, and location (approximate). This helps us improve our website experience.

3. How We Use Your Information:

We use the information we collect to:

  • Respond to your messages or inquiries,

  • Provide access to digital resources,

  • Process and deliver purchases,

  • Improve our website,

  • Send relevant updates if you’ve opted into our mailing list,

  • Comply with legal or financial obligations.

We never sell or share your information for marketing purposes.

4. Cookies & Analytics:

Our website uses cookies to improve site functionality, security, and user experience.

  • Essential cookies are required for the website to operate.

  • Non-essential cookies (such as analytics) are only used with your consent.

We use Google Analytics to understand how visitors use our website. This information is collected anonymously and does not identify you personally.

You can manage or withdraw your cookie consent at any time by selecting “Cookie Preferences” at the bottom of the website.

5. Payments:

All online payments are processed securely through Squarespace Payments (Stripe). We do not store or have access to your full payment details. Squarespace and Stripe handle payment data in compliance with GDPR and PCI-DSS standards.

For more information, please see:
đź”— Stripe Privacy Policy
đź”— Squarespace Privacy Policy

6. Email Communications:

When you sign up for resources or updates, we’ll only send emails related to our services and resources. You can unsubscribe from our mailing list at any time by clicking the “unsubscribe” link in any email. We use Squarespace’s built-in email marketing tools to manage our subscriber list.

7. Data Retention & Security:

We retain your data only for as long as necessary to fulfill the purposes described above or to meet legal obligations (such as tax or business records). All data is stored securely within Squarespace’s GDPR-compliant servers. Access is restricted to authorised personnel only.

8. Your Rights (Under GDPR):

As an individual located in the EU, you have the right to:

  • Access the personal data we hold about you,

  • Request corrections or updates,

  • Request deletion of your data,

  • Withdraw consent for non-essential data collection (e.g., cookies),

  • Lodge a complaint with the Data Protection Commission (DPC) in Ireland.

To exercise your rights, please contact us at hello@colourfulcommunicators.com

9. Updates to This Policy:

We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The most recent version will always be posted on this page with the updated date.

10. Additional Note for Clients:

If you are a private client receiving speech and language therapy services, please refer to our Data Protection Policy, provided in your informed consent/service agreement form, for information on how we handle therapy records and clinical data.